Shipping policy

At Sydney Jane Jewelry, we are committed to providing our customers with the highest quality jewelry and an exceptional shopping experience. We understand that getting your order quickly is important to you, which is why we have created the following shipping policy to ensure your items arrive promptly and in perfect condition.

Domestic Shipping

All domestic orders are shipped via US Postal Service First Class Mail or Priority Mail. Orders are typically processed within 24-48 hours and will arrive within 2-5 business days. If you need your order expedited, please contact us and we will do our best to accommodate your request.

International Shipping

International orders are shipped via US Postal Service International First Class Mail. Orders are typically processed within 24-48 hours and will arrive within 7-21 business days, depending on the destination. Please note that international orders may be subject to customs fees, duties, or taxes, which are the responsibility of the recipient.

Shipping Costs

Shipping costs are based on the weight and destination of your order. The shipping cost will be calculated at checkout based on the weight of your order and the destination country.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order on the US Postal Service website.

Lost or Damaged Orders

If your order is lost or damaged during shipping, please contact us as soon as possible. We will work with the US Postal Service to resolve the issue and either resend your order or issue a refund.

Thank you for choosing Sydney Jane Jewelry for all your jewelry needs. If you have any questions about our shipping policy, please don't hesitate to contact us.